Connect to a Windows VPS with Remote Desktop

Connect from Windows

Find the email that contains your VPS address, username and password.

1. 1.Press the Windows key, type mstsc, then Enter. The Remote Desktop Connection window opens.
2. 2.In Computer, enter the address you received by email.
3. 3.Click Connect.
4. 4.Enter the username and password from the email. The username is Administrator.
5. 5.If Windows warns that the certificate is not trusted, click Yes. Your Windows desktop appears.

Connect from a Mac, Linux or a phone

Install a Remote Desktop app. On Mac: Windows App. On iPhone and iPad: Windows App Mobile. On Android: Windows App. On Linux: Remmina. All are free.

1. 1.Open the app and add a new PC.
2. 2.Paste the address you received by email.
3. 3.Enter the Administrator username and the password from the email.
4. 4.Start the connection and accept the certificate if the app asks.

If the connection fails

No email? Check your spam folder before contacting support.

Windows says it cannot find the remote computer? Check the address, then that the VPS is running. On a company network or a filtered connection, the Remote Desktop port 3389 may be blocked: try from another network.

Password refused? Copy it from the email without any space at the start or the end.

If Remote Desktop does not respond at all, the VPS rescue console is still available from your browser.